Active Listening Techniques for Effective Communication
Audio
By: Barbara Khozam
ISBN: 978-1-934589-48-9
Our Price: £194.07
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It’s easy to spot a poor listener, isn’t it?

When you’re trying to connect with them, they fiddle with papers, type, look out the window or interrupt. Invariably, they come back a few days later asking for a recap. No wonder they have so many problems on the job! Discover how to be an effective, active listener in this audio conference—learning tips and strategies taught exclusively here.

Take a look at just a few of the things you’ll learn:

  • Defining a good listener
  • Understanding the four steps to active listening
  • Identifying the actions that encourage active listening
  • What interactive listening is and why you need to add it to your communication skill set
  • The six keys to effective listening
  • How to listen between the lines to really hear the speaker’s message
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